My Activa1.6.2 - App Store

MY ACTIVA is an application with all necessary features. With MY ACTIVA, subscribe to new insurance solutions, renew your contracts, pay your premiums and execute your claims. Either a visitor or already one of our customers, you won’t be able to live without it.
ACTIVA Group is your panafrican privilege insurance partner in Sub Saharan Africa since 1998.

Any suggestion, or feedback, give us a shout at service.clients@group-activa.com

Version History Updates to improve your customer experience, dear users.
With My Activa, all your insurance in your pocket 1.6.2 07/14/2024 Updates to improve your customer experience, dear users.
With My Activa, all your insurance in your pocket. 1.5.7 02/20/2024 Updates to improve your customer experience, dear users.
With My Activa, all your insurance in your pocket. 1.5.5 12/22/2023 Updates to improve your customer experience, dear users.
With My Activa, all your insurance needs are in your pocket. 1.5.2 09/07/2023 My Activa now available in DRC. Subscribe in a few clicks to our Life and Non-Life products, manage your account, declare your claims. 1.5.1 04/11/2023 Welcome to MY ACTIVA 1.4.4 and its updates:

- A functionality to let us know how you discovered our app;
- You will find answers to your Most Frequent Questions in our FAQ section
- You can register your claims in a few clicks and follow their status
- The user experience has been improved all over the app to maximise your satisfaction.

For any suggestion, send us a message via the app. 1.4.4 11/22/2022 The latest version (1.4.2) of the MY ACTIVA mobile app is now available for download. This version includes new and amended functionalities, all designed to provide you with the best customer experience:

- For our LIFE insurance customers, you can now access your payments transaction history, month by month in a snapshot.

- Write a message to our customer service in the mobile app, and receive the response notification on your phone without connecting to the app.

- No need to swipe between the mobile app and your SMS app, to copy the activation code received to create your customer account. As soon as it is received, it is automatically read by the app.

- Receive real-time indications to create the most secure password for your customer account.

- In addition, for an optimum customer experience while subscribing to new products in MY ACTIVA, some questionnaire fields have been updated. 1.4.2 09/14/2022 User experience has been improved: faster, more fluid and additional functionalities...
Activate automatic updates and be aware of all changes. Enjoy the best of our products and services easily
Account management made easier: you can see the password characters during account activation, and at each connection
Navigation made simple with a refresh button added
Dedicated Customer Workspace, with more options and an UX-friendly design. 21.4.5 04/27/2022 This version has updates to the map for the points of sale, and business corrections. 21.0 03/04/2022 new update for operation. 20.0 12/10/2021 on this version you have the updates, for a better use. 19.0 12/07/2021 mise a jour des fonctionnalités. 17.0 11/02/2021 la mise a jour des nouvelles fonctionnalités 16.0 11/01/2021 amelioration des nouvelle fonctionnalité. 15.0 10/26/2021 Celle mise a jour est une amélioration des tous les modifications que les clients ont apporté, nous serons toujours disponibles pour prendre en compte vos différentes critiques. 10.1.1 08/13/2021 La mise a jour de cette application a pris en compte, optimisation des procedures d'enregistrement, les appels des APIs au niveaux des services et la correction des Burgs. 10.1.0 07/29/2021 mise a jour de la reconnaissance faciale 2.0.1 07/23/2021 Corrections des bugs et visuels 2.0 02/17/2021 1.0 01/20/2021